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Partnering Programs

Intervox Group offers two partnering tracks:

  1. The Affilate program is for independent consultants who wish to make available to their clients a full range of high quality services, to focus their skills in a broad marketplace, or both. 
  2. The Solution Partner program is tailored to companies for whom professional services are a critical component of their offering and who wish to maximize the value of their solutions through consultant-delivered services. 

Independent Consultants:
Affiliate Program

"Be as big as you want to be"
For independent consultants constrained by limited opportunity and resources, Intervox Group is a services cooperative providing market presence and delivery leverage. When you become an Intervox Affiliate, you are able to use this “force multiplier” to help you deliver the highest quality, highest impact services, and grow your business to "be as big as you want to be".

A "Force Multiplier" for independent consultants
From the beginning, our vision has been to make available to customer service executives the industry’s best talent, tools and resources through a seamless, cost efficient, ongoing relationship. Through and with our Affiliate network, we are helping clients get what they need on a global basis.

Our Goals for You:

  • Be a single-source partner for enterprise contact center solutions
  • Lead a fundamental transformation in the way consulting services are delivered
    • Be recognized for thought leadership, innovation and client value
  • Empower Affiliate consultants to succeed – their way

Tools and Resources for You:

  • Marketing & Sales
    • Promotion and awareness
    • Marketing collateral
    • Leads and referrals
    • Account development support
  • Packaged Solutions
  • Professional Collaboration Support
    • iCenter Professional Community
    • Web and audio conferencing
    • Real-time application sharing
    • Common messaging
  • Project Delivery Support
    • TPO™ methodology
    • Professional project management
    • Resource Library & Knowledge Base
    • Worldwide Skills Registry
    • Quality assurance
  • Professional Development
    • Professional Certification
    • Executive Advocate program
    • Post implementation Quality Reviews
    • Regular professional briefings
    • Career path
    • Administration
  • Contracting, billing, collection
    • Project staffing
    • Delivery support
    • Group benefits

Find out more at recruiting@intervoxgroup.com or by calling 415-925-1515

 

Solution Providers:
Solution Partner Program

Professional Services
For services firms and solution providers seeking to extend their core capabilities, our worldwide network of highly qualified independent consultants is well suited to provide high quality, at-the-ready support:

From 'just-in-time' staff augmentation to solving the toughest problems, our consultants can serve as an extension of your capabilities, helping you complete your solution offering - without need to invest in dedicated resources. For vendors serving a global marketplace we can support the effective implementation of your solution; for service providers we offer comprehensive support for assessment, analysis, business strategy, solution architecture and implementation support.

Market Research and Development
Our worldwide network of 600 consultants represents a breadth of expertise not found in any other single place. This collective wisdom is available to support product research and development. The network is also well suited to support certain market development efforts. Our Eagles-of-a-Feather (tm) program, day-long executive symposia facilitated by senior Intervox consultants, is a vehicle for helping vendors establish thought leadership and demonstrate their ability to deliver high value in a non-threatening venue.

Product Development
We also work with partners to help optimize their technologies and services for the contact center marketplace. Leveraging the breadth of experience of Intervox Affiliates we are able to offer client-level insights and field-critical knowledge to enable consistent success across multi-product, multi-solution environments. [make a lik] Find out how we can help you help your clients.

Find out more at partnering@intervoxgroup.com or by calling 415-925-1515