News & Events
"Why
the Call Center is a Strategic Asset" -- interview with
Intervox Group president, in Call Center Magazine, December
2005
Shows
- 8th Annual Call Center Measurement Summit, International Quality
& Productivity Center, October, 2006
- ACCE, Annual Call Center Exposition, September, Seattle, 2006
- ICCM Call Center Conference, September., (2006 details pending)
- DCI, The Government Customer Support Conference, Bethesda,
May, 2005, (2006 details pending)
- AGA/EEI Customer Service Conference & Exposition, Philadelphia,
April, 2006
- Contact Center World Conference & Awards, March, Dallas,
2006
- HDI, Help Desk Institute Annual Conference, March, Nashville,
2006
- Call Center Demo and Conference, February, Austin, 2006
- IQPC Call Center Summit East, January, Miami, 2006
- British Columbia Contact Centre Association Conference, 2006
- IQPC Call Center Week 2006, June, 2005, (2006 details pending)
- DMA Teleservices Conference, June, Orlando, 2005, (2006 details
pending)
- CCSF & DCI Present The Customer Contact Conference, November,
Scottsdale, 2005
- Customer Connections Conference, October, Kansas City, 2005
- Delivering the Customer-Centric Organization Conference, DCI,
September, Boston, 2005, (2006 details pending)
- Conference for Help Desk Professionals, October, San Diego,
2005
- SSPA Conference, October, Las Vegas, 2005 The North American
Conference on Customer Management, October, Orlando, 2005
- Contact Center Summit 2005, October, Las Vegas, 2005
- 2005 Call Center Outsourcing Symposium, October, Scottsdale,
2005
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