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Affiliate Newsletter Archive

  • April 2006
  • February 2006
    • Executive Advocate Perspective: How Vulnerable is Your Call Center?
    • Salesforce.com Partnership: Your Ground Floor Opportunity
    • Lead, Leads, Leads!
    • Welcome New Affiliates
    • The Tool Exchange
  • December 2005
    • Affiilite Perspective: Speech Analytics - How Independent Consultants Can Profit (John Davey)
    • Intervox Group in Call Center Magazine
    • Welcome to New Affiliates
    • Conference Speaking Opportunities
  • November 2005
    • Affiilite Perspective: Using the Telephone as a Strategic Tool to Obtain Quality Engagements (Brian Prows)
    • Current Projects
    • Welcome to New Affiliates
    • New white paper: Customer Value Optimization(tm)
    • Conference Speaking Opportunities
  • October 2005
    • Affiilite Perspective: How Intervox Group Helped Me Expand My Practice (Michael Bitter)
    • Current Projects
    • Tips and Tools for Building Client Relationships
    • Meet Your Support Team
  • September 2005
    • Executive Advocate Perspective: Hamid Nouri
    • Current Projects
    • Support for an Affiliate
    • New white paper: Customer Touchpoint Mapping
  • August 2005
    • Executive Advocate's Perspective: George Fandos
    • Current Projects
    • Business development and support ... more detail please ...
    • New Affiliates
  • July 2005
    • Right Place, Right Time, Right Model
    • Strangers Making Money Together: A True Story
    • White paper: Proving Your Call Center's ROI
    • Affiliate Interview: Bill Maikranz
    • Meet the Team: Faye van Boxtel
    • Project Opportunities
  • June 2005
    • One Way to Strike the Right Balance
    • Current Projects
    • Too Many Choices: Where Do I Start to Enhance My Customer Experience?
    • Meet Your Support Team - Rick
    • "Monetizing the Handshake"
  • May 2005
    • Imagine: Images of Our Success
    • Current Projects
    • Unlock those stranded opportunities!
    • Meet Your Support Team
  • April 2005
    • Affiliate Perspective: Lori Bocklund
    • Current Projects
    • The "Force Multiplier" -- Resources for You
  • March 2005
    • Affiliate Perspective: Rick Deblock
    • Current Projects
    • Five Strategies for Better Business Development
  • February 2005
    • Featured Affiliate: Dave Johnson
    • Current Projects
    • 2004 Affiliate Survey Results
    • Who Wants Lunch?
    • Customer Value Optimization: Profitability Through Loyalty
  • December 2004
    • The Network is the "Company"
    • Current Projects
    • The Power of Collaboration - A Case Study
    • Effectiveness v. Efficiency
    • CATScan(tm): A Powerful Financial Diagnostic for the Contact Center
  • October 2004
    • Intervox Affiliates: Our Secret Weapon
    • Becoming An Affiliate
    • The Total Performance Management Forum
    • Featured Deliverable -- Contact Center CATScan