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Dear Andrea,
Our community continues to demonstrate its ability
to create synergies for both Affiliates and clients.
Our most recent validation: a contract win over
eight other firms, including some established
"full service" consulting firms. Six Affiliates
formed a team to pursue, win, deliver -- and benefit
from -- the engagement.
Much of the credit for this win goes to Executive
Advocate George Fandos, who organized the
team and led the engagement. We're truly lucky to
have professionals like George helping us deliver
world class results. Below, he shares
his perspectives on how our virtual business model
serves his lifestyle and career needs.
This month we're pleased to welcome three
senior Affiliates. Hank Brigman, Michael
Hinshaw
and Mary Murcott are each leaders in their own
right, with the credentials and capabilities that
exemplify a world class firm.
- John Reynolds, Founder and Managing Partner
| Executive Advocate's Perspective: George Fandos |
 |
By
George Fandos, Executive Advocate
My
recent affiliation with InterVox Group has been a
great decision for me and my family. I had been looking
to extend my consulting career in the customer centric
space but wanted to leverage my past successes and
experiences and balance my work life with my family
time. Let me share some of my thoughts and initial
experiences with you...
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| Business development and support ... more detail please ... |
|
| by
Lon Hendrickson, Director of Marketing
Each
month we answer a broad range of questions from Affiliates
about how they can be more fully involved with the
Affiliate network. Often, the answers identify independent
pieces of the puzzle but don't complete the scene.
So, if you're interested in the full view of how InterVox
can help you grow your revenue and support your consulting
business here's the big picture ...
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| Welcome New Affiliates |
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| This
month we're pleased to welcome three Executive Advocate
affiliates into our community. They can be reached through
iCenter. Feel free to say "hello" to:
Hank
Brigman has held senior executive level positions
with both multinational and emerging growth companies
for the past 20 years...
Michael
Hinshaw is a senior management and marketing
executive with over 20 years experience leading management
and business strategy initiatives for funded start-ups
to the Fortune 500...
Mary
Murcott is a business transformation executive
and consultant leading high performance teams in attaining
best-in-class technology, service, sales and economics...
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| The Tool Exchange |
|
 Quick
and Easy Search
Have you ever had the experience of searching your
PC for a file that you need in a hurry? You just know
it's there, but you can’t recall the exact name
or where it was filed. Or perhaps you are doing some
research and would like to include material you've
filed away on your machine as well as related information
out on the web. This month, The Tool Exchange presents
a double feature of powerful search tools that will
help you quickly and easily locate files and information
whether on your PC our out on the world wide web.
Google
Desktop Search and
Windows Desktop Search both use the same logical
search criteria as web-based search engines, but can
easily include files, documents, e-mail, and even
attachments in your search. And as always, the download
is free.
If
you have a favorite application or trick of the trade
that you'd like to share with the Affiliate community,
let us know at toolx@intervoxgroup.com
. The only requirement is that submissions be
in the public domain, and, naturally, we will let
your fellow Affiliates know whom to thank.
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| Share Your Expertise |
|
| We
welcome your contributions to help make iLink
a valuable resource for our fast growing community of
contact center professionals.
If you have original articles, case studies, white
papers or other interesting material you'd like to
share, please submit it to ilink@intervoxgroup.com
.
You are receiving this monthly newsletter because
you are either a valued Affiliate, have expressed
an interest in the program or are a colleague / partner
in the contact center community. Your Email address
has not been, and will not be, given to third parties.
To unsubscribe, please send an Email to unsubscribe@intervoxgroup.com.
© 2005 Intervox Group Inc.
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|
Be
as big as you want to be! |
| |
|
We
want you...
...if you're an independent consultant with solid
contact center expertise, a dedication to the highest
professional standards, a commitment to delivering
high client value and an interest in growing your
practice through a community of your peers, we invite
you to contact us. Please send your resume to Faye
van Boxtel.
Affiliate
benefits:
- Project opportunities
- Global market footprint
- Revenue options
- Comprehensive support for professional / practice
development
- Full-service delivery capability
- Opportunity to do more of what you do best
iCenter
Log
in
(registered Affiliates)
iCenter
Overview |
|
