What Makes us Different  
Our services address the full spectrum of contact center needs.
We take pride in our dedication to helping you understand
and address the correct problem—not
the simply the obvious one. Using our Total Performance Optimization
framework, we are able to help clients focus on initiatives and
performance improvements that provide maximum, quantifiable return
to the business.
Organized to Deliver for You
Intervox Group is an affiliate-based services firm with more than
600 professionals worldwide. We've designed our business to
preserve the benefits—and
eliminate the drawbacks—of
working with both full service firms and individual specialists.
We've assembled the best talent, tools and resources from around
the world, making them available to you via a common delivery platform
that provides comprehensive services highly tuned to your specific,
ongoing needs, consistently and cost effectively.
Intervox Affiliates are seasoned independent consultants
who have long-time, relevant experience with global consulting firms,
operating contact centers, or both. Clients typically choose us
for our:
- Exclusive focus on customer interaction management strategy
and practice
- Breadth of services across Contact Center operations
- Flexibility, ensuring efficient delivery of 'best-for-you' solutions
- Our client-centered Executive Advocate program.
 Your
Executive Advocate:
one call does it all
The Executive Advocate is unique to our approach and the basis
for our ability to deliver just-in-time, "right-for-you" solutions.
Your Executive Advocate is a highly seasoned professional dedicated
to bringing you the best talent, tools and resources to help you
complete your services vision.
We invite you to learn more about our vision, our people, and
our services. You can contact us directly at 415-925-1515,
or online.
|
